Urgency settings of 1 or 2 will receive the webmaster's attention on the next normal work day.
Urgency settings of >2 will send a text message to the webmaster's personal cell phone. You will receive a phone call ASAP.
For > 2 work orders, be sure to provide a phone number above where you can be reached during the hour
after you submit the request. Bear in mind, please, that you're asking me to drop everything and attend to a matter immediately; so please be available to answer questions.